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Guest reading property information and asking questions during a serviced accommodation stay.

The 10 Most Common Guest Questions in Serviced Accommodation (And How to Answer Them)

Guests often ask the same questions when staying in serviced accommodation. Here are the 10 most common questions and how hosts can answer them clearly.

Chelsea Wilkinson

4 days ago3 min read

Serviced accommodation guest guide booklet on a coffee table inside a modern holiday apartment.

Why Every Serviced Accommodation Property Needs a Guest Guide

A clear guest guide can dramatically improve the guest experience while reducing the number of questions hosts receive. Here’s why every serviced accommodation property needs one.

Chelsea Wilkinson

Mar 303 min read

Airbnb host replying to guest messages on a laptop in a serviced accommodation property.

7 Airbnb Guest Messaging Mistakes That Cost Hosts 5-Star Reviews

uest communication can make or break a five-star review. Discover the 7 common messaging mistakes Airbnb and serviced accommodation hosts make—and how to avoid them.

Chelsea Wilkinson

Mar 162 min read

Airbnb virtual assistant managing guest messages on a laptop for serviced accommodation hosts.

Do I Need a Virtual Assistant for My Airbnb or Serviced Accommodation Business?

Discover how an Airbnb virtual assistant can help serviced accommodation hosts manage guest messages, improve response times, and free up hours every week.

info539025

Mar 163 min read