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Why Contractor Bookings Are Valuable for Serviced Accommodation
Contractor bookings can provide reliable midweek occupancy for serviced accommodation properties. Here’s why many operators actively attract contractor guests.

Chelsea Wilkinson
12 hours ago2 min read


How to Convert Guest Extensions Into Direct Bookings
When guests want to extend their stay, it can be an opportunity for serviced accommodation hosts to convert the booking into a direct reservation.

Chelsea Wilkinson
Jun 152 min read


Why Friendly Guest Communication Matters in Serviced Accommodation
The way you communicate with guests can make a big difference to their experience. Friendly, natural communication often leads to better reviews and happier guests.

Chelsea Wilkinson
Jun 82 min read


How Turno Helps Serviced Accommodation Hosts Manage Cleaning
Managing cleaning between guest stays is one of the most important parts of serviced accommodation. Here’s how the Turno app helps hosts organise cleaning and property turnovers.

Chelsea Wilkinson
Jun 12 min read


Why Direct Bookings Are Important for Serviced Accommodation Hosts
Direct bookings allow serviced accommodation hosts to reduce platform fees and build stronger relationships with guests. Here’s why they are important for growing a property business.

Chelsea Wilkinson
May 252 min read


How VRBO Helps Serviced Accommodation Hosts Reach Holiday Travellers
VRBO (Vacation Rentals By Owner) is one of the largest vacation rental platforms in the world. It focuses primarily on holiday homes, making it particularly popular with families and leisure travellers. For serviced accommodation operators, listing properties on VRBO can provide access to a different type of guest compared with other booking platforms. Understanding how platforms like VRBO work can help operators expand their booking channels and increase property visibility.

Chelsea Wilkinson
May 182 min read


Why Secure Password Management Is Essential in Serviced Accommodation
Managing multiple booking platforms requires access to important systems. Here’s why secure password management is essential for protecting serviced accommodation businesses.

Chelsea Wilkinson
May 182 min read


How Streamable Helps Serviced Accommodation Hosts Share Guest Instruction Videos
Instruction videos can make the guest experience smoother while reducing common questions. Discover how serviced accommodation hosts use Streamable to share property guides and appliance instructions.

Chelsea Wilkinson
May 112 min read


How Stripe Helps Serviced Accommodation Hosts Manage Guest Payments
Stripe is a powerful payment platform used by many serviced accommodation operators to securely collect guest payments and manage direct bookings.

Chelsea Wilkinson
May 42 min read


How Jotform Helps Serviced Accommodation Teams Manage Operations
Jotform can be a powerful tool for serviced accommodation teams, helping manage maintenance reports, stock orders and internal communication efficiently.

Chelsea Wilkinson
May 42 min read


How Expedia Helps Serviced Accommodation Hosts Reach More Guests
Expedia is one of the world’s largest travel platforms. Discover how serviced accommodation hosts use Expedia to reach more guests and increase bookings.

Chelsea Wilkinson
Apr 272 min read


Why Booking.com Can Be Complex for Serviced Accommodation Hosts (And How to Manage It Successfully)
Booking.com is one of the most powerful booking platforms for serviced accommodation, but it can also be one of the most complex. Here’s how experienced operators manage it effectively.

Chelsea Wilkinson
Apr 202 min read


How PriceLabs Helps Serviced Accommodation Hosts Optimise Their Pricing
PriceLabs is one of the most popular dynamic pricing tools used by serviced accommodation hosts. Discover how it helps optimise nightly rates and maximise revenue.

Chelsea Wilkinson
Apr 203 min read


How Hostaway Helps Serviced Accommodation Hosts Manage Their Properties
Hostaway is one of the most powerful channel managers used by serviced accommodation operators. Here’s how it helps hosts manage bookings, communication and operations more efficiently.

Chelsea Wilkinson
Apr 132 min read


The 10 Most Common Guest Questions in Serviced Accommodation (And How to Answer Them)
Guests often ask the same questions when staying in serviced accommodation. Here are the 10 most common questions and how hosts can answer them clearly.

Chelsea Wilkinson
Apr 63 min read


Why Every Serviced Accommodation Property Needs a Guest Guide
A clear guest guide can dramatically improve the guest experience while reducing the number of questions hosts receive. Here’s why every serviced accommodation property needs one.

Chelsea Wilkinson
Mar 303 min read


7 Airbnb Guest Messaging Mistakes That Cost Hosts 5-Star Reviews
uest communication can make or break a five-star review. Discover the 7 common messaging mistakes Airbnb and serviced accommodation hosts make—and how to avoid them.

Chelsea Wilkinson
Mar 162 min read
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